


We recommend that you evaluate an Enterprise E5 plan to see if it is more cost effective.īuy a Calling Plan for Office 365: you can only buy this after you buy the Phone System add-on.

Switch to a different Office 365 for business plan. So, we recommend that you evaluate an Enterprise E5 (or Enterprise E3) plan to see if it is more cost effective. If it doesn't, then consider the next option, to upgrade your plan.Īlthough Skype for Business Online Plan 2 is included with the Office Business Premium subscription, you can’t add cloud voice calling features. We recommend starting with the Skype app to see if it meets your needs. This means your contacts in Outlook 2016 won't show up in Skype you'll need to add your contacts to Skype. Note that the Skype app isn't part of the Office 365 suite, so it won't be integrated with Outlook 2016 the way Skype for Business is. You can still hold conference calls, make video calls, and share your desktop for presentations. It's less expensive to use for domestic and international calls. If you have a very small business (for example, 1-2 people), using the Skype app is the better way to go. To make and receive calls from people external to your business, you have two options: For example, if your business has 10 people, you can call and IM each other using Skype for Business. If you have Microsoft 365 Business Standard, you can use Skype for Business to make calls to other people in your business who are on your subscription. Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today.

If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023.
